Navigating New Norms: Social Media Marketing in Travel and Tourism Post-COVID
The article discusses how social media marketing is essential for travel and tourism businesses in the post-COVID era. It highlights the need to adapt marketing strategies to align with changing consumer behaviors, such as focusing on safety, sustainability, and personalization. The article also emphasizes the importance of engaging content, utilizing platforms like Facebook, Instagram, YouTube, TikTok, and Clubhouse, and implementing innovative tactics like live streaming, interactive polls, and augmented reality experiences to drive customer engagement and measure success through metrics like engagement rate, reach, follower growth rate, and conversion rate.